HOW TO MANAGE A BUSINESS PROCESS REVIEW
An operational practice to identify, evaluate and resolve business process problems and concerns across an Organization.
What is a Business Process Review?
A business process review is a systematic examination of the processes and procedures that are currently in place. It can be used to find where improvements can be made, as well as to determine if there are any gaps in the current system. A business Process Review (BPR) is an important tool for maintaining the efficiency and progress of an organization. It improves every aspect of the business from its strategy to operations. It’s a continuous process that is done to increase business efficiency. The goal of BPR is to manage the change by identifying and removing the barriers to improvement.
What are the Benefits of a Business Process Review?
A business process review is a thorough examination of how jobs are performed in an organization. The focus is on improving processes to make them more efficient, effective, and profitable. A business process review can provide a good starting point for any company that is looking for opportunities to simplify and improve its organization’s procedures.
The benefits of a business process review include
Discovering new opportunities for improvement, bringing together different departments in the company, and elevating their thinking about day-to-day tasks
Making staff aware of what systems are in place and how they work
Ensuring that teams have clear goals and set expectations from top to bottom.
How to Conduct a Business Process Review?
Business process reviews ensure that the necessary processes in an organization are up-to-date and efficient. They also help improve the efficiency of an organization by creating a formalized guide for all future employees. A business process review is a systematic examination of how work is done in your company at present, to determine if it’s as good as it could be. This means looking into everything from paperwork, workflow and individual tasks to information technology and organizational culture. For example, a business process review might include asking your employees to explain their workflows, identifying bottlenecks and finding ways to streamline them.
The approach would involve
Determine the status of an organization’s existing governance model and structure, business process framework and practices, procedures and policies and their relevance comparative to best practices and leading standards at the management and strategic business unit levels.
Determine and address gaps where they exist in the current practices
Provide recommendations that will be used to develop a governance model, business structure and processes, procedures and policies for all the shared service functions in achieving its strategic objectives.
Establish operational-level agreement relationships among Strategic Busine Units (SBU) and customers
Evaluate workforce requirements for the implementation process.
Deploy customizable technology to drive the optimized processes i.e., FinTrak ERP
Establish a Change Management framework and engage in training and support in organizational-wide communication for effective implementation.
A summary of an integrated BPR lifecycle
Conclusion
A Business Process Review (BPR) is a valuable tool for any company looking to improve its business. A BPR permits the organization to complete a comprehensive analysis of all the processes that occur within the company so that it can find where the biggest opportunities are for improvement.
A BPR is a process analysis and improvement process for organizations, that seeks to identify the best way to deliver products, services or processes. When done in the event of an acquisition, merger or reorganization, it offers insight into how an organization should operate. For example: if you had just gone through a merger with another company and wanted to understand what your newly merged company should look like moving forward; conducting a BPR would be one of the first things you’d do.
A comprehensive business process review with process automation will ensure the following in an organization
Evolve an organizational focus to the needs of your customers.
Enhance learning experience to aid the internalization of the best practice and leading standards within the organization
Improved efficiency arising from wrong business decisions and reduction in operating costs.
Promote responsibility, strong governance structure and culture, ethical standards, transparency, and accountability
Focus on its core business values.
At Fintrak Software, we have conducted and used business process reviews to successfully deliver over three hundred enterprise digital transformation programs across Africa. To effectively review business processes, Fintrak Software spends considerable time and effort in understanding the needs of each enterprise, working closely with enterprise organizations to determine business process gaps and developing appropriate key performance indicators for your organization and providing the resources to deliver solutions.
